Legal

Terms and Conditions

Last updated: July 27, 2026

These Terms and Conditions ("Terms") govern your access to and use of Primalings, including this website, the browser game, user accounts, cloud saves, and Primalings Plus (together, the "Service"). The Service is operated by Chemify OÜ, a company registered in Tallinn, Estonia ("Chemify", "we", "us", or "our"). By accessing or using the Service, you agree to these Terms.

1. Eligibility

You must be legally capable of entering into these Terms. If you are below the age of legal majority where you live, a parent or legal guardian must review and accept these Terms for you. You must not use the Service if doing so would violate applicable law.

2. The Service

Primalings is a creature-collection roguelike. The Service may include guest play, accounts, local or cloud game saves, progression records, subscriptions, and other features that we may add, change, suspend, or discontinue. We do not guarantee that a particular creature, balance value, encounter, route, feature, platform, or integration will remain available.

An internet connection and compatible browser or device may be required. Local guest saves are stored on your device and may be lost if you clear browser data, change devices, use private browsing, or uninstall software. Cloud saves reduce, but do not eliminate, the risk of data loss.

3. Accounts and security

Some features require an account. You must provide accurate information, keep it current, protect your sign-in credentials, and promptly tell us if you suspect unauthorized access. You are responsible for activity through your account unless applicable law provides otherwise. You may not sell, transfer, or share an account in a way that compromises the Service.

4. Limited licence

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to use the Service for personal entertainment. This licence does not transfer ownership of the Service or any Primalings intellectual property.

5. Acceptable use

You must not:

• use the Service for unlawful, fraudulent, deceptive, or abusive activity;
• interfere with the Service, its security, its users, or connected systems;
• use bots, scripts, exploits, or automation to bypass limits or gain an unfair advantage;
• probe, scrape, reverse engineer, or extract the Service except where applicable law expressly permits it;
• upload malware, impersonate another person, or attempt unauthorized access;
• commercially resell the Service or Primalings content without written permission; or
• infringe intellectual property, privacy, or other rights.

We may investigate suspected abuse, correct invalid or manipulated game state, and restrict access where reasonably necessary to protect the Service, other users, or legal rights.

6. Game progress and virtual content

Game progress, discovered creatures, run items, upgrades, and other virtual content are features of the Service. They have no real-world monetary value, are not property, and cannot be redeemed for cash unless we expressly state otherwise. We may rebalance, correct, remove, or reset virtual content, particularly where data is corrupted, duplicated, or obtained through abuse.

7. Primalings Plus, billing, and renewal

Primalings Plus is an optional recurring web subscription. Before purchase, the hosted checkout displays the authoritative price, currency, taxes, billing interval, included benefits, and renewal terms. Unless cancelled, your subscription renews automatically at the interval shown at checkout. Dodo Payments processes checkout and subscription management.

You can cancel through the billing portal linked from your Account. Unless applicable law or the checkout terms say otherwise, cancellation takes effect at the end of the paid billing period. A checkout return page does not itself grant Plus access; entitlement begins after verified payment confirmation. Refunds, withdrawal rights, and exceptions are governed by applicable consumer law and the terms presented during checkout. A refund, reversal, failed renewal, or chargeback may end the related entitlement.

Plus benefits are convenience and cosmetic features. They do not guarantee stronger creatures, wins, recruitment, particular encounters, or any other game outcome.

8. Intellectual property

The Service, including its software, creature designs, artwork, names, writing, music, interfaces, branding, and compilations, is owned by or licensed to Chemify OÜ and is protected by intellectual property laws. All rights not expressly granted in these Terms are reserved.

If you send suggestions or feedback, you allow us to use them without restriction or compensation, but you retain ownership of any rights you already hold in the underlying material.

9. Third-party services

The Service may rely on or link to third-party services, including Firebase, Dodo Payments, identity providers, app stores, and hosting providers. Those services may have separate terms and privacy policies. We are not responsible for third-party services or for events outside our reasonable control.

10. Availability, updates, and beta features

The Service is provided on an "as available" basis. Maintenance, security work, network failures, provider changes, and development may cause interruptions. Features identified as preview, beta, or experimental may be incomplete, change without notice, or be withdrawn.

11. Suspension and termination

You may stop using the Service at any time and may request account deletion as described in our Privacy Policy. We may suspend or terminate access for a material or repeated breach of these Terms, fraud, security risk, legal requirement, or conduct that threatens the Service or others. Where reasonable, we will give notice and an opportunity to address the issue.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without express or implied warranties. We do not promise uninterrupted or error-free operation, permanent preservation of game progress, compatibility with every device, or a particular entertainment or gameplay result. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

13. Limitation of liability

To the maximum extent permitted by law, Chemify OÜ and its team will not be liable for indirect, incidental, special, consequential, or punitive losses, or for loss of profits, goodwill, opportunity, or data arising from the Service. Where liability cannot be excluded, our aggregate liability relating to the Service will not exceed the amount you paid for the Service during the twelve months before the event giving rise to the claim.

These limitations do not apply to liability that cannot legally be limited, including mandatory consumer protections and liability for fraud, wilful misconduct, or death or personal injury caused by negligence where applicable.

14. Indemnity

To the extent permitted by law, you agree to compensate Chemify OÜ for reasonable losses, liabilities, and costs arising from your unlawful use of the Service, your infringement of another person's rights, or your material breach of these Terms. This section does not reduce protections available to consumers under mandatory law.

15. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, security, or our business. We will publish the updated version and revise the date above. If a change materially affects your rights, we will provide additional notice where reasonably possible or legally required. Continued use after the effective date means you accept the updated Terms.

16. Governing law and disputes

These Terms are governed by Estonian law, without depriving consumers of mandatory protections available in their country of residence. Disputes are subject to the competent courts of Estonia unless mandatory consumer law allows you to bring proceedings elsewhere. Before filing a claim, please contact us so we can try to resolve the issue informally.

17. General

If part of these Terms is unenforceable, the remaining provisions remain in effect. A delay in enforcing a right is not a waiver. You may not assign your rights under these Terms without our consent; we may assign these Terms as part of a merger, reorganization, asset transfer, or by operation of law. These Terms and the Privacy Policy form the agreement between you and us concerning the Service.

18. Contact